It is important to plan for these types of question in case they arise, so you are fully prepared and have a suitable answer to give. This will help you to remain calm and collected, so that you can secure that all-important second interview or job offer.
What Is This Interview Question Really Asking?
Just about every question that is asked at interview stage will be designed to get to know you better and to see if you are a good fit for the role. The tasks that you do not enjoy in the workplace can give away as much information about you as the tasks that you thrive on. Tasks are being increasingly automated in the modern workplace. If you are being interviewed for a vacancy, it is because the business wants, or needs, an individual to perform a certain task or fill a particular role, rather than opting to use technology or machinery for the role. Unlike machines, humans have their own likes and dislikes, their priorities, goals and are able to exercise a degree of autonomy. By asking you to talk about certain tasks you may have not enjoyed at work, the interviewer may be:
Trying to get to know you better Looking for a degree of honesty from you Assessing whether your answer falls in line with expectations Looking for the ‘human’ element in the answer, rather than something rehearsed or generic Wanting to hear examples of how you work or interact with others Judging how well you perform under pressure or react to difficult questions or situations
Asking which workplace tasks you do not enjoy might tie in with the universally disliked, ‘what are your strengths and weaknesses?’ question
How Else Might This Question Be Asked?
The information that an interviewer is trying to glean from asking for examples of work-related tasks you dislike might also be gathered by using similar questions such as:
“What tasks do you always find yourself putting off?” “Why do you want a change (of job or career)? What aspects of your current role do you not like?” “What are you hoping will be different about this role compared to your previous or current roles?” “Is there anything you wish you could change about your current job? Why?” “Tell me about two times you overcame obstacles at work”
Should You Prepare for This Question?
If you are offered an interview for a role that you are passionate about and you fail to prepare, you are doing yourself a disservice. Preparing, in particular for difficult interview questions, can help reduce nerves and anxiety and will boost your confidence. The question may not arise, or it may arise in a slightly different way, but it is still useful to consider how you might want to answer it. You can start to prepare by thinking about what ignites your passion at work, then think about the opposite of that – are there some tasks that make you disinterested, uninterested or demotivated? Ask yourself which tasks you tend to procrastinate about or would delegate if you could.
How to Respond to This Question
By the time you reach interview stage, you will have researched the company you are hoping to work for and have an understanding of their mission statement and values. If you can somehow tie your answer to this question into these, the hiring manager will be impressed. For example, if you are interviewing for a company that you know has a passion for charitable giving, you might want to answer something like: Try to qualify any answers you give with a reason why and it is even better practice to also qualify it with a working example.
What to Avoid
Contradicting Information in Your Resume or Cover Letter
Prior to the interview, it is likely that you have provided a resume and cover letter. Try to answer this question in line with what you have already disclosed about yourself, as far as possible. Contradicting any of the information you gave in your resume or cover letter here might make you seem inauthentic or dishonest. It is important to be honest during your interview, providing that you continue to come across in a professional and appropriate manner.
Speaking Negatively About Your Past
Avoid speaking negatively about previous employers or colleagues, even if you have had a bad experience, as this is not what the interviewer wants to hear and could portray you as difficult. Try to remain as positive as possible during the interview, without coming across as disingenuous. For example, if you are applying for a job as a computer programmer it would not be sensible to say that you hate looking at a computer screen all day. Similarly, if you are applying to work in retail, it would be unwise to state that you dislike customer service.
Demonstrating You Have an Issue With Authority
It is also important not to give answers that might portray you as having an issue with authority (either taking orders or being directly responsible for subordinate workers).
Lacking Teamwork or Decision-Making Skills
Many roles require teamwork, as well as varying degrees of responsibility within the workplace, so answers such as ‘I do not like making decisions’ or ‘I do not enjoy attending team meetings where we have to share ideas’ are not advisable. Long periods of silence during interviews can make the atmosphere awkward for both the interviewee and the interviewer, so do try to have something useful to say.
Demonstrating Inflexibility
Most workplaces require a certain amount of flexibility from their employees. This question is a great opportunity to mention how adaptable you can be. For example, you could change ‘When I was a receptionist, I hated answering the phone all day’ to:
Tips on What to Do
Be positive and honest. Give answers in context. Try to qualify answers with examples. Talk about your goals – for example, ‘Previously I did not enjoy this, but in future I hope to do it differently/with a different team/with a new outcome’).
Tips on What Not to Do
Give an answer that relates to the main task in the role you are applying for. Speak about present or past workplaces or employers in a negative way. Try to pretend you enjoy every single task you have ever done at work. Stay silent or say you do not know. Try to avoid giving answers that are too rigid; good workers are able to adapt.
Examples of Work-Related Tasks
Certain tasks are routinely disliked among workers. These tend to be those that are especially boring or laborious, or those that arise from conflict or difficult situations. When highlighting these kinds of tasks as ones that you do not enjoy, it is important to acknowledge that they are an important and necessary part of certain roles and how embracing them, or overcoming your dislike for performing these tasks, might even help you to grow as an employee. Some examples of tasks you might want to discuss include:
Paperwork Stock-taking Cold-calling Dealing with customer complaints Resolving conflicts between colleagues Negotiating system failures or technical problems Cleaning Answering emails
If you are being asked for two examples of work-related tasks that you do not enjoy, you will need to decide whether you want to give two entirely separate answers, or combine two related tasks into one answer, providing that your answer makes logical sense.
Sample Answers
Luckily nothing bad happened, but I do hope for the next person they enhance security protocols. I am really looking forward to the nine-to-five shifts here and I love how safe the building feels with the key-card entry system and someone always manning the front desk. It is very important for all staff to feel safe at work.
Final Thoughts
It is not unusual for employees to like some elements of their role more than others and, while these functions are often integral, they might feel tedious and repetitive. Just because an interview question asks about something negative about a former job role, or an aspect of your approach to work, does not mean you cannot frame your response in a positive way. These questions are often an opportunity to talk about how you have evolved as a worker, the way your work ethic has changed or how much you are looking forward to a new challenge. Your past experience as an employee will likely inform your future plans in the workplace, so try to use these types of interview questions as an opportunity to talk about your ambitions and your enthusiasm for the job you are interviewing for.